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Customer Reviews

Met with John in early 2022 when he came out to my house.  He was able to walk me through the different options that could be available.  This was a huge step above the previous company we spoke to who wouldn't send anyone out, which was odd considering the amount of money being spent. I later learned there are businesses that well sell the pool, but don't have an installer per se. Pool Wizards is not that. Once June rolled around construction began quickly and by the end of July we had our pool installed, running, and backfilled. Keep in mind weather will affect the install timeline.  Later this year John came over, closed the pool and everything was done as agreed to and with no hidden costs. I would recommend to anyone looking to get a pool installed.

Andy S.

Waterford, WI

We just completed a landscape, pool and hot tub project. Pool Wizards Services was hands down the most professional and reliable group I worked with. Every question was answered clearly and immediately. Jason came to the house to provide thorough education after the install. I will be using Pool Wizards in the future.

Markovic Aleksandar

Muskego, WI

Good customer service, I had requested information for a pool and they were super friendly, transparent and professional regarding the process. I had a representative contact me right away to discuss logistics of the project. My personal experience has been positive. Will recommend them.

Samantha Delao

Sturtevant, WI

Pool Wizards did an awesome job installing our pool. We had some major problems with other pool companies and installers & Jason & John at Pool Wizards went out of their way to help us out. They were very professional & actually cared about customer service and the quality of their work. The team of installers are very professional & quick & do the job right the first time. When I had a few issues with equipment that were the fault of a different pool company, Jason & John quickly helped me out and solved the problem so our pool was up & running. Thank you very much guys for your hard work, professionalism & dedication to your customer.

Jason A.

Burlington, WI

Ernesto and his crew were on-site when they said they'd be, were courteous, efficient and professional, and did a great job installing our above-ground pool. We purchased the pool from a different company that would've done the installation, but we're very happy that we chose to use Pool Wizards for this part of the project. We highly recommend this company.

Todd N.

Waterloo, WI

Thank you to the entire team at Pool Wizards for the excavation and installation of my pool.  Ernesto, Hido, Connor, and John were hard workers and very professional.  I would highly recommend using Pool Wizards for your pool needs!  Thank you!  Thank you!

Ann Bria

Milwaukee, WI

I was in the Customer Service industry all my life (retired now). I have watched the art of outstanding Customer Service deteriorate. This company brings back the true meaning. From day 1 to the end of the project this company beat my expectations. Thank You so much Pool Wizards. My guests and Grandkids Thank You too.

Raymond T.

Greenfield, WI

The entire Pool Wizards team has always been there for us answering many questions we've had as a first time pool owners. They do an excellent job of opening & closing our pool every year since they installed it 3 seasons ago. They are prompt in their response and truly care about their customers even long after the pool has been installed. They are very professional and I am very thankful with their assistance throughout the entire process.

Sara M. 

Racine, WI

We chose and trusted Pool Wizards to construct our pool and new backyard oasis! The communication was outstanding and they let us know exactly what to expect every step of the way. There were many companies we have tried calling that wouldn't even answer a phone/email. Pool Wizards seemed dedicated to communicating with us and was always there when we had questions along the way. This was a very detailed process and we felt the knowledge and professionalism of Pool Wizards was far beyond what others had to offer. We are beyond excited to have this beautiful escape in our backyard! Pool Wizards did a remarkable job and we would recommend their services to others.

Nicole S.

ELm Grove, WI

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